Privacy Policy

Information we collect

Information you give us when you order or contact us: name, email address, shipping address, phone number (optional) and the content of your messages.

Order details: the products you buy, the amounts, the payment method you choose, the time you accepted our Terms, and the payment status.

Technical data: browser type and IP address, used for security, fraud prevention and to keep the site working.

How we use it

To process, ship and support your orders; to send order confirmations, payment instructions and tracking updates; to answer your questions; to prevent fraud and abuse; and to improve the website.

If you agree to receive promotional emails, we may send you news and offers. Every promotional email has an unsubscribe link.

Sharing

We share the details needed to fulfill your order with our suppliers, warehouses and shipping carriers, and we use service providers for hosting, email delivery and analytics. They may only use the information to provide their service to us. We may also disclose information when required by law. We do not sell your personal information.

Cookies, local storage and analytics

The site keeps your cart and a few preferences in your browser's local storage. We may use analytics and advertising tools (such as Google Analytics or the Meta Pixel) that set cookies to measure visits and purchases. You can block or delete cookies in your browser settings.

Retention

We keep order records for as long as needed to fulfill orders, handle returns and meet tax and accounting obligations, and delete or anonymize information we no longer need.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, or to opt out of certain uses. To make a request, email us at the address below. We will not treat you differently for exercising these rights.

Children

This website is not directed to children under 13, and we do not knowingly collect their personal information.

Contact

[COMPANY LEGAL NAME] · [BUSINESS ADDRESS] · support@zelvinta.com